Fulfillment Overview
Effective Date: September 19, 2026
At Dttalker Fitness & Performance LLC, we use specialized fulfillment partners to deliver gear directly to you. Items in the same order may ship separately.
Apparel (Printful)
Custom-made to order. Production takes 2–5 business days before shipping. Accuracy of address is your responsibility; returns due to errors require reshipping fees.
Supplements (ODF)
Typically processed within 24 hours, subject to availability. Merchandise and supplements often arrive at different times from different facilities.
Tracking & Timeframes
Tracking links arrive via email once shipped. Delivery estimates are not guaranteed and vary by location.
Lost Items & Promos
Lost claims for apparel must be submitted within 30 days. Free shipping is subject to minimum purchase requirements.
Shipping & Delivery Policy
Know what to expect when you place your order.
Additional Shipping Information
Where We Ship
We deliver to the destinations available at checkout, where shipping methods and rates are set by our partners and subject to change.
Customs, Duties & Taxes
All customs, duties, and taxes for international shipments are the sole responsibility of the customer and are not covered by Dttalker.
Tracking & Delays
Once your order is shipped, you will receive an email containing your tracking number and a link to monitor your package's progress. Please allow up to 48 hours for the tracking information to update once you receive the notification.
If your tracking information hasn't updated after several business days, please reach out to our support team. We will investigate the status with our fulfillment partners to ensure your gear is on its way.
Please note that shipping carriers may experience unexpected delays due to seasonal volume, weather, or logistical challenges. While we strive for timely delivery, these external delays are beyond DTTalker’s control.
Damaged or Lost Packages
If your order arrives damaged, please take clear photos of the packaging and the items immediately. Contact our support team within 48 hours of delivery at our contact email with your order number and the documentation so we can expedite a replacement.
If your order arrives damaged, please take clear photos of the packaging and the items and contact our support team as soon as possible. For Printful-fulfilled merchandise, qualifying claims generally must be submitted within 30 days of delivery.
DTTalker will work closely with our fulfillment partners and shipping carriers to resolve any issues regarding damaged or lost merchandise. We are committed to ensuring you receive your performance gear as intended.