RETURNS & REFUNDS
SHIPPING & DELIVERY POLICY
Effective Date: September 19, 2026
At Dttalker Fitness & Performance, we partner with Printful and ODF to ship products directly to you. Items may ship separately.
Order Processing
• Apparel (Printful): Made-to-order. Please allow 2–5 business days for fulfillment before shipping.
• Supplements (ODF): Typically processed within 24 hours, subject to availability and holidays.
Shipping Details
Delivery times vary by carrier and destination. You will receive tracking once each item ships. Orders containing both gear and supplements will arrive in multiple packages.
Address Accuracy
Ensure your shipping address is correct. Additional fees for reshipment apply if an order is returned due to an incorrect address.
Lost or Damaged Items
Contact us immediately with your order number if a package is missing. For Printful orders, lost-package claims must be submitted within 30 days of the estimated arrival. Products arriving damaged or defective must be reported within 30 days of delivery with photos.
Order Issues
- If your order arrives damaged, defective, or incorrect, please take clear photos of the packaging and the items and contact our support team as soon as possible. For Printful-fulfilled merchandise, qualifying claims generally must be submitted within 30 days of delivery.
Wrong Size or Change of Mind
- All apparel is made-to-order via Printful. Because these items are custom printed for you, we cannot accept returns or exchanges for buyer's remorse, incorrect sizing, or color choices. Please consult our size charts carefully before purchasing to ensure the correct selection.
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Wrong Item Received
- Received the wrong item? Email support with photos and your order details within 30 days. We will coordinate with our partners to arrange a quick replacement or refund.
DAMAGED OR DEFECTIVE ITEMS
What to Report
- • Order Number
• Brief Description
• Clear Photos
Our Resolution
Claims are reviewed as quickly as possible. Printful-fulfilled claims generally must be submitted within 30 days of delivery.
METHOD & TIMING
All approved refunds will be issued to the original payment method. While we trigger the refund instantly, processing time may vary between 5-10 business days depending on your payment provider.
STAY UPDATED
You will receive an automated email confirmation the moment your refund is initiated. If you haven't received yours within the expected timeframe, please check with your bank first.
Refund Process
Approved refunds are credited to your original payment method. Total amounts may include shipping or restocking adjustments. Timelines depend on partner and processor speeds.
Important Note
Check your delivery immediately and alert us right away if issues arise. Note that policies are subject to change per our partners' terms.